Technology shouldn’t be complicated—or unpredictable.
Our plans are designed for UK SMEs and high-net-worth clients who want reliable IT support, cybersecurity, and AI innovation with clear monthly costs.
All packages include 24/7 monitoring, UK-based engineers, and guaranteed SLAs.
For high-net-worth individuals and larger enterprises, we offer Concierge IT packages and bespoke AI-driven cybersecurity solutions. These are tailored privately to your needs. Contact us directly for a discreet consultation.
| Service Feature | Remote Support from £30 | Pro Support from £40 | AI-First Support from £55 |
|---|---|---|---|
| Response Time SLA | 1 Hour | 30 Minutes | 15 Minutes |
| Support Hours | Mon–Fri 9am–5pm | Mon–Fri 7am–6pm | 24/7 Emergency Coverage |
| Unlimited Remote Helpdesk | ✔ | ✔ Priority Queue | ✔ Fastest Queue |
| On-Site Call-Outs | Available 24/7 (billed) | Available 24/7 (billed) | Reduced rate (billed) |
| Proactive Device Monitoring | ✔ | ✔ | ✔ AI-Enhanced |
| OS & Software Patching | ✔ Scheduled | ✔ Accelerated | ✔ Predictive |
| Microsoft 365 / Email Admin | ✔ | ✔ Advanced Config | ✔ Advanced + AI Alerts |
| Cybersecurity Setup (AV, Firewall, MFA) | ✔ | ✔ Enhanced Monitoring | ✔ AI-Driven Threat Detection |
| Penetration Testing | – | Semi-annual Scan | Monthly Automated Pen Tests |
| Quarterly / Annual Reviews | Annual Health Check | Quarterly Strategy Review | Monthly Executive Briefing |
| Backup & Disaster Recovery Verification | ✔ | ✔ | ✔ AI Predictive |
| Dedicated Technical Account Manager | – | Optional (extra) | ✔ Included |
| AI Automation / Workflow Consultancy | – | Optional Add-On | ✔ Included Scoping |
| Learn more | Learn more | Learn more |
Microsoft Exchange Email Hosting – from £35 / mailbox / year
Server Support – from £40 / server / month
Onsite Engineer support – £75 / hour
AI Automation Projects – custom scoping and pricing.
*Prices exclude VAT and final price is based on number of users, servers, and custom requirements.
Proactive by Design – We prevent problems before they exist.
Guaranteed SLAs – Rapid response times you can rely on.
AI Innovation – Next-gen protection and workflow automation to keep you ahead.
Flexible Contracts – Scale up or down as your business grows.
Most IT issues don’t strike without warning — the signs are there, but they’re often missed until it’s too late. Our Free AI IT Health Check is designed to uncover vulnerabilities, inefficiencies, and hidden risks that could expose your business to downtime, data loss, or cybercrime.